Project Description
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The Child, Juvenile, and Adult Management System (CJAMS Project): MD THINK -State of Maryland
CJAMS is a multi-million-dollar system change initiative centered on departmental upgrade of multifaceted legacy web-based and written manual systems to a web-based platform. CJAMS is supported and directed by the state of Maryland’s Total Human-services Integrated Network (MD THINK) which is an innovative, cloud-based platform. Among many other functionalities, CJAMS is a new system:
- For intake Workers, Supervisors, Case Managers, Administrators, and others to input and access information in real-time
- Is a web-based accessible system that can be used anywhere with an internet connection
- Allows workers to access information, and enter data from secure multi-media mobile devices
- Provide a platform for workers and families to interact in real time when dealing with issues related to needed services
As a consultant senior leadership assignment, I designed, developed, directed and managed a software e-learning computer-based training instructional initial curriculum to meet the needs of CJAMS. In addition, I served as the liaison and account manager for each related CJAMS departmental agency (Child Welfare, Juvenile, Adult Services, Management and Vendor Services), I was charged with creating and implementing transitional bi- weekly meetings with each agency regional lead representative and group meeting that included over 200 state mid-level managers.
The CJAMS Project required user-testing using computer-based training (CBT). The CBT utilized installed courseware that that was authored by both Articulate and Captivate which are the two-leading e-learning courseware developmental software in the industry of e-learning.
The information is blacked out due to confidential requirements such as those that were used in this project. The sample of the structural software platform is not available due to issues of confidentiality.
